Shipping policy
Shipping & Return Policy
Welcome to Roady Shop! We aim to make your shopping experience smooth and transparent. Please review our Shipping and Return Policy below before placing an order.
🚚 Shipping Policy
Shipping Regions
We currently ship within Cyprus and to European Union (EU) countries.
Shipping Fees
Shipping costs are calculated per product at checkout. Fees vary depending on the supplier, delivery location, and selected product.
Shipping Times
Delivery times differ based on the supplier and destination. Estimated delivery time for each product will be displayed during checkout before completing your purchase.
Shipping Carriers
Orders are shipped using different carriers depending on the supplier’s logistics network. We work with reliable local and international courier partners to ensure timely delivery.
Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking information (where available) to monitor your delivery.
🔄 Return Policy
Return Period
You may return eligible items within 14 days of receiving your order.
Condition of Returned Items
To be eligible for a return, items must be unused, unwashed, and in their original packaging. Used or damaged items cannot be accepted for return.
Return Shipping Costs
Customers are responsible for all return shipping fees. We recommend using a trackable shipping method for your protection.
Refunds and Exchanges
At this time, Roady Shop does not offer refunds, exchanges, or store credit. All sales are considered final once the order is confirmed, except in cases where a supplier determines a return is valid under their terms.
Supplier-Dependent Returns
In cases where the return process involves our supplier’s logistics, processing time and approval may vary. We will assist you in communicating with the supplier when needed.
📩 Contact Us
If you have any questions about shipping or returns, please contact us at:
Email: roadyshop@gmail.com
Thank you for shopping with Roady Shop — we appreciate your trust!